Privacy Policy

Last updated: [[MONTH DD, YYYY]]

This Privacy Policy explains how [[LEGAL ENTITY NAME]] (“we,” “us,” or “our”), which operates [[PROPERTY/BRAND NAMES]], collects, uses, discloses, and protects personal information about visitors to this website and guests of our properties, and the rights available to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

Personal Information We Collect

In the past 12 months we may have collected the following categories of personal information:

  • Identifiers — name, email, phone, postal address, IP address, online identifiers.
  • Customer records — reservation and booking details, billing/payment information.
  • Commercial information — services purchased, dining/stay history, preferences.
  • Internet/network activity — pages viewed, interactions, device and browser data, cookies.
  • Geolocation data — approximate location derived from IP address.
  • Inferences — preferences and characteristics drawn from the above.

Sources and Purposes

We collect this information directly from you (forms, reservations, inquiries), automatically through cookies and similar technologies, and from service providers and analytics/advertising partners. We use it to provide and improve our services, process reservations and payments, communicate with you, market our offerings, maintain security, and comply with law.

Disclosure, “Sale,” and Sharing of Personal Information

We may disclose personal information to service providers and to advertising and analytics partners. Under California law, the use of certain advertising and analytics cookies may be considered a “sale” or “sharing” of personal information. We do not knowingly sell or share the personal information of consumers under 16 years of age.

Your California Privacy Rights

If you are a California resident, you have the right to:

  • Know / Access the personal information we have collected about you.
  • Delete personal information we have collected, subject to exceptions.
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of your personal information.
  • Limit the use of sensitive personal information (if applicable).
  • Non-discrimination for exercising your rights.

How to Exercise Your Rights

Opt out of sale/sharing and manage cookies: use the “Your Privacy Choices” link in the footer of any page to open your privacy choices and turn off advertising/marketing categories. We also honor the Global Privacy Control (GPC) browser signal as a valid opt-out of the sale/sharing of personal information.

Access, deletion, and correction requests: contact us at [[PRIVACY EMAIL]] or [[PHONE]]. We will verify your request before responding and will not discriminate against you for exercising your rights. You may use an authorized agent to submit a request on your behalf.

Retention

We retain personal information for as long as necessary to fulfill the purposes described above and as required by law. [[ADD SPECIFIC RETENTION DETAIL IF AVAILABLE]]

Contact Us

[[LEGAL ENTITY NAME]]
[[MAILING ADDRESS]]
Email: [[PRIVACY EMAIL]]
Phone: [[PHONE]]

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.